Store Policies

All online shop and in-store purchases are final sale.

Should you experience reaction due to skincare, you must contact skinandbeautylab@gmail.com within 7-days of receiving your item with details of your reaction and what other skincare you are using with it. Your email will be reviewed to assess what may be causing a reaction and if an exchange may be granted. It is the clients responsibility to return the item either via mail or an arranged drop-off to Skin + Beauty Lab in order to process the return.

All treatments are not refundable or transferable.

Series of Treatments Return Policy: Skin + Beauty Lab is unable to refund payment of treatment series once it has been purchased. However, Skin + Beauty Lab will provide a credit of equal value for future use.